Software is the single most important tool a franchisor in the home cleaning industry gives their franchisee. It's important to know this, as software is the key factor in allowing your business to grow beyond the limits of a manually run
business.
Most residential cleaning companies with revenue under $200,000 are quite simple to run. These offices can be run successfully without a software application dedicated to the business. If the business has revenues over $200,000, software
becomes more important, allowing the owner to run a smoother operation with less effort. As revenues increase to $400,000 and greater, software become even more important.
Not all software is created equal. Even some of the more simple software solutions for the residential cleaning industry are quite complex. This is due, in part, to the complications in scheduling. But solving the schedule problem has been
done. It's the high-end features such as route optimization, mapping, security and reporting that make a system work for larger business. Understanding the optimal date and time to schedule a new customer is another important factor when a
business of this type has hundreds of customers. And knowing which employees have the greatest customer retention rates is a necessity at larger levels.
Another important software issue is flexibility. It's far easier to write software that is not flexible. Many franchisors write software so it will follow just their way of doing things. This is great until circumstances change and they
have to wait 6 months or longer to adjust their software. An example of this is that it's easier to write software that only computes payroll by the percentage of a job. But it's far more difficult to give the user the flexibility to
compute payroll in many ways. Our software allows each user to choose between hourly, hourly plus commission, flat fee, flat fee plus commission, commission only, percentage, percentage plus commission or salary. This is one example of many.
Don't get caught running your entire business on a system you can't flex to the needs of your business.
We will never be able to go into all the specifics about our software here... and we don't want to. Our goal is to educate you on the absolute importance of this tool. We want to let you know that this in an area not to gloss over.
Remember, if you happen to run a residential cleaning company someday, you will be using this software almost every minute of every day.
- Schedules your jobs by day, by team, and by customer.
- Automatically produces jobs into the future... as far as you'd like.
- Evaluate the efficiency, productivity and job costing of every job.
- Prepares detailed and summary payroll reports for one employee or your entire staff
- Optimizes routes and prepares maps and directions
- Maintains an updated database on every person that contacts your company.
- Detailed customer satisfaction reports.
- Detailed employee quality reports
- Drag and drop scheduling
- Know where and when you have opening for new customers
- Multiple calendar views. Graphically see jobs on your schedule.
- Produce bank deposit and reconciliation reports in seconds
- Track your staff's work hours including requested days off and vacations.
- Estimating module walks you through the quoting process and helps you
- determine customer pricing based marketing area.
- Automatically generates daily, weekly, monthly performance analysis reports.
- Calculates employee pay, personal vehicle mileage reimbursements and tips.
- Up to the minute Accounts Receivable reporting
- Send invoices or statements at the touch of a button.
- High-end security features. You control who has access to what areas of the software
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Integrates with the popular Quickbooks accounting application
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We even offer a full, multimedia training solution. You can be using our software with a few hours of training. It doesn't get easier then that.
Our software is an enterprise class application. We use SQL Server 2000 databases. This is the most reliable database on the market. Watch out for software that uses less robust databases such as MS Access or any file-based databases.
How do we produce such a great software product? Being located in Boston Massachusetts puts us right in the center of the most talented software developers in the world.
Here are a few sample screen shots. You will quickly see the length MaidPro takes to write the most advanced software.
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Customer Window
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Scheduling
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Dispatch Board
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Route Optimization
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Security Options
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