

The founders started MaidPro in a tiny little office in Boston, and they are still involved in every aspect of the company.
They built MaidPro from the ground up, and know first-hand what it's like for others to start, grow and own a MaidPro.
The founders' hands-on approach is one reason why the MaidPro home office works so well with each MaidPro office. Because of their size, larger
franchisors simply cannot provide the level of personal support we are able to provide. Each person who works at the MaidPro home office was chosen specifically for a commitment to great teamwork and communication skills. They're never more than a phone call away when you need them.

Great software at the heart of your organization is essential to running a successful home cleaning business. We know what it
is like to run a service business; we've been doing it for years. We took this experience and joined the best software
developers, user-interface designers, business process consultants, and training and technical support professionals to bring
you a single program that gives you the power to run your business easier, more effectively, in less time and with less
money. We know our software is the best in the industry. But you don't have to take our word for it. We'll prove it.
Just ask us for a demonstration. Click here for more
details.

Not only is our software exceptional, but you can also have access to your company data anytime and anywhere. Now, even when
you are on vacation, you can check in on your office. And, the MaidPro home office can help with any problem in seconds... not
hours or days like other franchisors. For example, if your office is suddenly closed due to a snowstorm, the MaidPro
headquarters can notify your clients and help keep your company running.

Our expert marketing staff and graphic designers produce the most creative and powerful marketing materials proven to
generate business. Direct mailers, brochures, newsletters, and public relations kits are all regularly updated to keep your
image fresh. We are even able to customize materials just for your needs. Choose highly targeted lists to improve you mailing
results. You'll never worry about hiring a graphic designer, a copywriter or a printer. We support a multi-media marketing approach that is tailored to fit your marketing, budget and needs, and we've sourced the vendors needed to make your plan easy to implement. Best of all, you'll know where every dollar of your budget is being spent: no slush funds or overhead included.

MaidPro offers a personal touch to cleaning our customers' homes based on our 49-Point Checklist TM . While other franchisors lock your company into a single approach, MaidPro will teach you how to
understand your customers' unique needs and satisfy them with one of many different personalized approaches. Whether
sending out a single maid for the ultimate in personalized attention or a team of two to tackle the big jobs, MaidPro's
copyrighted MaidPro University will walk your staff through the process from start to finish, teaching them what to do in
every home.

Maidpro.com is a highly branded information and marketing tool. After all, you found us on the web, and your customers will
find you there as well. With thousands of unique visitors every week, the MaidPro website works to capture new customers, as
well as service your existing clients 24 hours a day, 7 days a week. Each MaidPro office has its own pages on the website to further drive traffic to you and remind your customers that you're a locally owned and operated business.

In addition to our web site, MaidPro offers all franchisees access to an Intranet site filled with confidential
resources to help in everyday business operation. This intranet site features the latest tools, software updates, on-line
help files, vendor information, and company documents - all at your fingertips. We also provide a sophisticated online forum
to make it easy to communicate with other MaidPro owners.

At your option, our professionally staffed call center can handle your customers' calls and give them estimates based on
your rates. When you're busier then expected, we're here to give you a helping
hand.
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