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Policy Information

If it is necessary to cancel/skip any scheduled cleaning day, please notify MaidPro 2 business days before the scheduled day. That will allow us to reassign the service provider or team to another appointment. If MaidPro receives less than 2 business days' notice, or can't access your home, it will be necessary for us to charge the full price of your cleaning.To ensure that all your needs are addressed, please correspond all requests and changes directly to your MaidPro office manager. Please do not communicate these important details with service providers. If for some reason you wish to terminate your MaidPro services, please be sure to submit this in writing to your local MaidPro office.

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